--- title: About description: Discover ITC Worldwide, a global technology consultant specializing in Microsoft business applications. With over 20 years of experience, we offer comprehensive Dynamics 365 support, Power Platform consulting, and business application services. Our expertise includes ERP and CRM integration, ensuring seamless digital transformation for businesses worldwide. --- [Skip to content](https://itcdynamics365.support/about#main-content) [![](https://itcdynamics365.support/hs-fs/hubfs/ITC%20text%20mark%20(1)%20(1).png?width=85&height=70&name=ITC%20text%20mark%20(1)%20(1).png)](https://itcdynamics365.support/home-page?hs_preview=zyLqOawO-177453833901&hsLang=en) - [Home](https://itcdynamics365.support/home-page) - [Our Services](https://itcdynamics365.support/our-services) Show submenu for Our Services - [Consultation](https://itcdynamics365.support/consultation) Show submenu for Consultation - [Security](https://itcdynamics365.support/modern-security-compliance-for-oil-gas-enterprises) - [Industrial/ Energy](https://itcdynamics365.support/ukrenergo-national-grid-operator-improves-resiliency-with-dynamics-365) - [Technical Services](https://itcdynamics365.support/technical-services) - [Advisory Services](https://itcdynamics365.support/advisory-services) Show submenu for Advisory Services - [Accounting and Book Keeping](https://itcdynamics365.support/advisory-services-accounting-bookkeeping) - [Audit your Merchant Account](https://itcdynamics365.support/advisory-/-audit-your-merchant-account) - [Advisory - BPO Accounting Tax Audit](https://itcdynamics365.support/advisory-bpo-accounting-tax-audit) - Products Show submenu for Products - [Power Platform](https://itcdynamics365.support/products-power-platform) - [Dynamics 365](https://itcdynamics365.support/products-dynamics-365) - [Support](https://itcdynamics365.support/support) - [Login](https://itcdynamics365.support/email-login) - [About Us](https://itcdynamics365.support/about) Show submenu for About Us - [Gallery](https://itcdynamics365.support/gallery) - [Locations](https://itcdynamics365.support/office-locations) - [Careers](https://www.careers-page.com/itc-worldwide-info) - [CX](https://itcdynamics365.support/blog/why-microsoft-is-ending-support-for-legacy-erp-and-what-it-means-for-your-business) - [Contact Us](https://itcdynamics365.support/contact-us) Open main navigation Close main navigation - [Home](https://itcdynamics365.support/home-page) - [Our Services](https://itcdynamics365.support/our-services) Show submenu for Our Services - [Consultation](https://itcdynamics365.support/consultation) Show submenu for Consultation - [Security](https://itcdynamics365.support/modern-security-compliance-for-oil-gas-enterprises) - [Industrial/ Energy](https://itcdynamics365.support/ukrenergo-national-grid-operator-improves-resiliency-with-dynamics-365) - [Technical Services](https://itcdynamics365.support/technical-services) - [Advisory Services](https://itcdynamics365.support/advisory-services) Show submenu for Advisory Services - [Accounting and Book Keeping](https://itcdynamics365.support/advisory-services-accounting-bookkeeping) - [Audit your Merchant Account](https://itcdynamics365.support/advisory-/-audit-your-merchant-account) - [Advisory - BPO Accounting Tax Audit](https://itcdynamics365.support/advisory-bpo-accounting-tax-audit) - Products Show submenu for Products - [Power Platform](https://itcdynamics365.support/products-power-platform) - [Dynamics 365](https://itcdynamics365.support/products-dynamics-365) - [Support](https://itcdynamics365.support/support) - [Login](https://itcdynamics365.support/email-login) - [About Us](https://itcdynamics365.support/about) Show submenu for About Us - [Gallery](https://itcdynamics365.support/gallery) - [Locations](https://itcdynamics365.support/office-locations) - [Careers](https://www.careers-page.com/itc-worldwide-info) - [CX](https://itcdynamics365.support/blog/why-microsoft-is-ending-support-for-legacy-erp-and-what-it-means-for-your-business) - [Contact Us](https://itcdynamics365.support/contact-us) - [Tech Training](https://itcdynamics365.support/corporate-training-microsoft) [Tech Training](https://itcdynamics365.support/corporate-training-microsoft?hsLang=en)     # Management Team ## Who are We ![Louise Patton](https://7528315.fs1.hubspotusercontent-na1.net/hubfs/7528315/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/employee-one.jpg "Louise Patton") ### Chief Information Officer ##### Kay W. Franics ##### Board Member ### ![](https://itcdynamics365.support/hs-fs/hubfs/image-png-1.png?width=312&height=294&name=image-png-1.png) ### Chief Operating Officer ##### Richard Tai ##### Board Member    ![EF](https://itcdynamics365.support/hs-fs/hubfs/EF.png?width=317&height=342&name=EF.png "EF") ### Executive Vice President ### Advisory Services ##### Eric Fieldstein ###### Leading Adviser to the Mid-Market With Client Service At Heart # Service & Support Team Structure A Global Organization You Know Can Deliver A Dedicated and Accessible Team Services and Support Team ![Slide2](https://itcdynamics365.support/hs-fs/hubfs/Slide2.jpg?width=1280&height=720&name=Slide2.jpg) - ITC has over 20 years of experience delivering Advisory Managed Services, Enterprise Accounting, Business Services and Consulting Services.  - We know your businesses and are poised to address your immediate and long-term service needs. ![](https://itcdynamics365.support/hs-fs/hubfs/image-png-2.png?width=1601&height=900&name=image-png-2.png) - High Level of involvement from partners/ directors. - Access to specialized services teams. - Dedicated project management support to ensure deadlines are met and any potential issues are highlighted early on. ![image (19)](https://itcdynamics365.support/hs-fs/hubfs/image%20(19).png?width=1601&height=900&name=image%20(19).png)   ![ceo-getfly-giam-doc-khong-luong-khoi-nghiep-trong-khung-hoang-kinh-te](https://itcdynamics365.support/hs-fs/hubfs/ceo-getfly-giam-doc-khong-luong-khoi-nghiep-trong-khung-hoang-kinh-te.jpg?width=534&height=301&name=ceo-getfly-giam-doc-khong-luong-khoi-nghiep-trong-khung-hoang-kinh-te.jpg "ceo-getfly-giam-doc-khong-luong-khoi-nghiep-trong-khung-hoang-kinh-te") ### Proven Sector Experience  - Our team brings in broad-based experience, knowledge and business savvy approach to our clients. - Our professionals are well versed with the challenges faced in your industry including new legislations and regulations. ![1561580754-BlogHandshake-2](https://itcdynamics365.support/hs-fs/hubfs/1561580754-BlogHandshake-2.jpg?width=475&height=301&name=1561580754-BlogHandshake-2.jpg "1561580754-BlogHandshake-2") ### Value For Fees To Suit Your Needs - Openness and transparency in pricing our work; no surprises. - Client service plan designed to identify and track issues and opportunities. --- # Our Approach Why ITC Our Client Approach Our Value Proposition ![image-1](https://itcdynamics365.support/hs-fs/hubfs/image-1.png?width=1601&height=900&name=image-1.png) The firm has a judicious blend of innovative thinking, quality driven work-approach, and committed work ethics which drive its people to deliver exceptional solutions to clients, ![image (1)](https://itcdynamics365.support/hs-fs/hubfs/image%20(1).png?width=1601&height=900&name=image%20(1).png) Our client relationships are based on mutual respect and trust. We pride ourselves in offering timely and efficient professional services, consistently through all touch-points. ![image (22)](https://itcdynamics365.support/hs-fs/hubfs/image%20(22).png?width=1601&height=900&name=image%20(22).png)   ## ITC Worldwide Advisory | Business Consulting Managed Services | IT Support ### Service & Support Team Structure Committed To Meeting Your Business Requirements ![Our story](https://7528304.fs1.hubspotusercontent-na1.net/hub/7528304/hubfs/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/company-one.jpg?width=700&height=420&name=company-one.jpg "Our story") Growth, traction and expansion are the top priorities for any organization to evolve into a successful business. However, business owners are restrict6ed with the time at hand and can quickly get overwhelmed with the management of routine administrative tasks. One solution to address the limitations of a team is to outsource the function to the right set of people. At ITC Worldwide, our 3 layered service steams of competent professional's support businesses with the right tools and solutions, to streamline their administrative operations, ensuring: ## USA ### Boston, MA 75 State Street Boston, MA 02109 ### Bellevue, WA 1400 112th Ave SE Bellevue, WA 98004 ## UK ### London 71-75 Shelton Street, Covent Garden, wc2h, 9FD, GB ## India ### Pune Pune Tech Center - COE Rajiv Gandhi MIDC Road Plot No.30, Rajiv Gandhi Infotech Park ## Nigeria ### Abuja Yobe Investment House Central Business District Abuja, FC ## Our culture No video selected Select a video type in the sidebar. ## Company news Lorem ipsum dolor sit amet, consectetur adipiscing elit. [![](https://itcdynamics365.support/hs-fs/hubfs/ITC%20blog.jpg?height=200&name=ITC%20blog.jpg)](https://itcdynamics365.support/blog/how-oil-gas-enterprises-are-securing-operations-from-core-to-cloud-with-microsoft-technologies?hsLang=en) ## [How Oil & Gas Enterprises Are Securing Operations from Core to Cloud with Microsoft Technologies](https://itcdynamics365.support/blog/how-oil-gas-enterprises-are-securing-operations-from-core-to-cloud-with-microsoft-technologies?hsLang=en) ![Picture of Ferdinand Alexander](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Ferdinand Alexander](https://itcdynamics365.support/blog/author/ferdinand-alexander?hsLang=en) May 20, 2025 4:08:27 PM As oil and gas companies accelerate their digital transformation, they're also facing an... [Read more](https://itcdynamics365.support/blog/how-oil-gas-enterprises-are-securing-operations-from-core-to-cloud-with-microsoft-technologies?hsLang=en) [![](https://itcdynamics365.support/hs-fs/hubfs/view-male-engineer-work-engineers-day-celebration%20(1).jpg?height=200&name=view-male-engineer-work-engineers-day-celebration%20(1).jpg)](https://itcdynamics365.support/blog/from-chaos-to-control-how-modern-project-management-tools-keep-oil-gas-projects-on-track?hsLang=en) ## [From Chaos to Control: How Modern Project Management Tools Keep Oil & Gas Projects On‑Track](https://itcdynamics365.support/blog/from-chaos-to-control-how-modern-project-management-tools-keep-oil-gas-projects-on-track?hsLang=en) ![Picture of Adams Isaac](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Adams Isaac](https://itcdynamics365.support/blog/author/adams-isaac?hsLang=en) May 20, 2025 8:45:12 AM Mega‑projects in the oil & gas sector resemble moving cities—thousands of tasks, tight regulatory... [Read more](https://itcdynamics365.support/blog/from-chaos-to-control-how-modern-project-management-tools-keep-oil-gas-projects-on-track?hsLang=en) [![](https://itcdynamics365.support/hs-fs/hubfs/Azure-Local-Blog-Thumbnail-v5.png?height=200&name=Azure-Local-Blog-Thumbnail-v5.png)](https://itcdynamics365.support/blog/navigating-cloud-sovereignty-with-azure-local?hsLang=en) ## [Navigating Cloud Sovereignty with Azure Local](https://itcdynamics365.support/blog/navigating-cloud-sovereignty-with-azure-local?hsLang=en) ![Picture of Ferdinand Alexander](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Ferdinand Alexander](https://itcdynamics365.support/blog/author/ferdinand-alexander?hsLang=en) May 19, 2025 12:44:03 PM [Read more](https://itcdynamics365.support/blog/navigating-cloud-sovereignty-with-azure-local?hsLang=en) [linkedin-in icon](https://www.linkedin.com/company/itcworldwide/) [Twitter icon](https://twitter.com/itcdynamics) [Follow us on YouTube](https://www.youtube.com/@itcworldwide.dynamics) - [About](https://itcdynamics365.support/about) --- [![](https://itcdynamics365.support/hs-fs/hubfs/ITC%20text%20mark%20(1)%20(1).png?width=85&height=70&name=ITC%20text%20mark%20(1)%20(1).png)](http://www.ITCWorldwide.com) ITC WORLDWIDE USA|NG|IN|UK|UAE Copyright © 2026, ITC Worldwide