--- title: Product Adoption description: Explore Microsoft business applications with ITC's Dynamics 365 solutions, including Dynamics 365 Finance, Sales module solutions, and Customer Service CRM. Achieve seamless ERP and CRM integration to enhance operational efficiency and customer engagement. --- [Skip to content](https://itcdynamics365.support/products-dynamics-365#main-content) [![](https://itcdynamics365.support/hs-fs/hubfs/ITC%20text%20mark%20(1)%20(1).png?width=85&height=70&name=ITC%20text%20mark%20(1)%20(1).png)](https://itcdynamics365.support/home-page?hs_preview=zyLqOawO-177453833901&hsLang=en) - [Home](https://itcdynamics365.support/home-page) - [Our Services](https://itcdynamics365.support/our-services) Show submenu for Our Services - [Consultation](https://itcdynamics365.support/consultation) Show submenu for Consultation - [Security](https://itcdynamics365.support/modern-security-compliance-for-oil-gas-enterprises) - [Industrial/ Energy](https://itcdynamics365.support/ukrenergo-national-grid-operator-improves-resiliency-with-dynamics-365) - [Technical Services](https://itcdynamics365.support/technical-services) - [Advisory Services](https://itcdynamics365.support/advisory-services) Show submenu for Advisory Services - [Accounting and Book Keeping](https://itcdynamics365.support/advisory-services-accounting-bookkeeping) - [Audit your Merchant Account](https://itcdynamics365.support/advisory-/-audit-your-merchant-account) - [Advisory - BPO Accounting Tax Audit](https://itcdynamics365.support/advisory-bpo-accounting-tax-audit) - Products Show submenu for Products - [Power Platform](https://itcdynamics365.support/products-power-platform) - [Dynamics 365](https://itcdynamics365.support/products-dynamics-365) - [Support](https://itcdynamics365.support/support) - [Login](https://itcdynamics365.support/email-login) - [About Us](https://itcdynamics365.support/about) Show submenu for About Us - [Gallery](https://itcdynamics365.support/gallery) - [Locations](https://itcdynamics365.support/office-locations) - [Careers](https://www.careers-page.com/itc-worldwide-info) - [CX](https://itcdynamics365.support/blog/why-microsoft-is-ending-support-for-legacy-erp-and-what-it-means-for-your-business) - [Contact Us](https://itcdynamics365.support/contact-us) Open main navigation Close main navigation - [Home](https://itcdynamics365.support/home-page) - [Our Services](https://itcdynamics365.support/our-services) Show submenu for Our Services - [Consultation](https://itcdynamics365.support/consultation) Show submenu for Consultation - [Security](https://itcdynamics365.support/modern-security-compliance-for-oil-gas-enterprises) - [Industrial/ Energy](https://itcdynamics365.support/ukrenergo-national-grid-operator-improves-resiliency-with-dynamics-365) - [Technical Services](https://itcdynamics365.support/technical-services) - [Advisory Services](https://itcdynamics365.support/advisory-services) Show submenu for Advisory Services - [Accounting and Book Keeping](https://itcdynamics365.support/advisory-services-accounting-bookkeeping) - [Audit your Merchant Account](https://itcdynamics365.support/advisory-/-audit-your-merchant-account) - [Advisory - BPO Accounting Tax Audit](https://itcdynamics365.support/advisory-bpo-accounting-tax-audit) - Products Show submenu for Products - [Power Platform](https://itcdynamics365.support/products-power-platform) - [Dynamics 365](https://itcdynamics365.support/products-dynamics-365) - [Support](https://itcdynamics365.support/support) - [Login](https://itcdynamics365.support/email-login) - [About Us](https://itcdynamics365.support/about) Show submenu for About Us - [Gallery](https://itcdynamics365.support/gallery) - [Locations](https://itcdynamics365.support/office-locations) - [Careers](https://www.careers-page.com/itc-worldwide-info) - [CX](https://itcdynamics365.support/blog/why-microsoft-is-ending-support-for-legacy-erp-and-what-it-means-for-your-business) - [Contact Us](https://itcdynamics365.support/contact-us) - [Tech Training](https://itcdynamics365.support/corporate-training-microsoft) [Tech Training](https://itcdynamics365.support/corporate-training-microsoft?hsLang=en) # Products Lorem ipsum dolor sit amet, consectetur adipiscing elit. ## Customer stories See how organizations across the globe are leveraging Dynamics 365 to achieve more. **[ Learn More](https://www.microsoft.com/en/dynamics-365/)** ## Explore Copilot in Dynamics 365 See how AI works with Dynamics 365 applications to give every team an edge. **[ Learn More](https://aka.ms/D365AI)** ## Blog Stay informed with our latest Dynamics 365 news and products. **[ Learn More](https://www.microsoft.com/en/dynamics-365/)** ## Customer stories See how organizations across the globe are leveraging Dynamics 365 to achieve more. [Learn More](https://www.microsoft.com/en/dynamics-365/) ## Explore Copilot in Dynamics 365 See how AI works with Dynamics 365 applications to give every team an edge. [Learn More](https://aka.ms/D365AI) ## Blog Stay informed with our latest Dynamics 365 news and products.   [Learn More](https://aka.ms/Dynamics365blog) # Steps on your adoption journey Connect ### ![special-needs-icon](https://itcdynamics365.support/hs-fs/hubfs/special-needs-icon.jpg?width=133&height=133&name=special-needs-icon.jpg) ### Connect  Connect and engage with subject matter experts. [Contact Us](https://itcdynamics365.support/products-dynamics-365#Contact) [Locations](https://itcdynamics365.support/products-dynamics-365#Contact) Learn ### ![train-your-org-icon](https://itcdynamics365.support/hs-fs/hubfs/train-your-org-icon.jpg?width=133&height=133&name=train-your-org-icon.jpg) ### Learn Learn and get certified and be job ready for our openings.   [Webinars](https://itcdynamics365.support/training-webinar?hsLang=en) [Trainings](https://itcdynamics365.support/corporate-training?hsLang=en) Consult ### ![engage-your-org-icon](https://itcdynamics365.support/hs-fs/hubfs/engage-your-org-icon.jpg?width=133&height=133&name=engage-your-org-icon.jpg) ### Implement Use these resources to help start your roll out across our organization. [Technical Services](https://itcdynamics365.support/technical-services?hsLang=en) [Advisory Services](https://itcdynamics365.support/advisory-services?hsLang=en) [Support](https://itcdynamics365.support/support?hsLang=en)   ![Plan feature](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/products-feature-two.jpg?width=500&height=500&name=products-feature-two.jpg "Plan feature") ## Customize Dynamics 365 A strength of Dynamics 365 is that it can be tailored to meet the needs of your business. Microsoft’s Power Platform is a collection of tools to help you customize Dynamics 365, automate processes, analyze data, and more! CRM Customer Relations Sales Services ERP Consultation Finance Microsoft Dynamics 365 Business Central ## Resources Click each persona to find resources to deploy, use, and scale Dynamics 365 for you, your team, and your organization. ![Two people at computer](https://7528304.fs1.hubspotusercontent-na1.net/hubfs/7528304/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/company-one.jpg "Two people at computer") Sales Learn more about how your sales teams can close more deals and deepen customer relationships with AI assistance. [AI-powered sales and marketing](https://aka.ms/D365SalesandMarketing) [How sellers can use AI to better engage with customers](https://aka.ms/AISalesUserGuide) [The AI Advantage (e-book)](https://aka.ms/AIAdvantageEbook) [Archiving Sales Success with AI Infographic](https://aka.ms/AchievingSalesSuccessInfographic) [The Future of Sales (e-book)](https://aka.ms/FutureofSales) [Transform the sales organization with Copilot for sellers](https://aka.ms/AIforSales)  ![Two people looking over phone](https://7528304.fs1.hubspotusercontent-na1.net/hubfs/7528304/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/company-three.jpg "Two people looking over phone") Marketing Learn how you can create more personalized customer journeys with next-generation AI. [AI-powered sales and marketing](https://aka.ms/D365SalesandMarketing) [How marketers can use AI to unlock breakthrough creativity](https://aka.ms/AIMarketingUserGuide) [Try the new Copilot capabilities in Dynamics 365 Customer Insights](https://aka.ms/CustomerInsightsCopilotTrial) ![Two people working with sticky notes on wall](https://7528315.fs1.hubspotusercontent-na1.net/hubfs/7528315/raw_assets/public/mV0_d-cms-growth-theme_hubspot/growth/images/industry-images/company-two.jpg "Two people working with sticky notes on wall") Customer Service Resolve issues faster using generative AI and automation. [A-I powered service solutions](https://aka.ms/Dynamics365Service) [How AI can empower customer service agents](https://aka.ms/AICustomerServiceUserGuide) [AI empowered customer service](https://aka.ms/AIEmpoweredCustomerService) [Exceeding customer expectations (webinar)](https://aka.ms/ExceedingCustomerExpectationsWebinar) [Modernize your contact center with Copilot desighed for service](https://aka.ms/AIforCustomerService) ![Licensing](https://itcdynamics365.support/hubfs/Licensing.jpg "Licensing") Field Service Learn more about how your sales teams can close more deals and deepen customer relationships with AI assistance. [How AI can give Field Service Technicians a boost](https://aka.ms/AIFieldServiceUserGuide) ![Microsoft 365](https://itcdynamics365.support/hubfs/Microsoft%20365.jpg "Microsoft 365") Supply Chain ### Learn how your organization can react fast and be more resilient with proactive, AI-powered insights.  [Digital supply chain solution](https://aka.ms/SupplyChainD365) [Reduce risk and enhance collaboration with AI](https://aka.ms/SupplyChainBuiltForCompetitiveAdvantage) [Future of ERP: Empower business and people with AI-guided productivity](https://aka.ms/futureoferp) ![SQL Server](https://itcdynamics365.support/hubfs/SQL%20Server.jpg "SQL Server") Finance ### Build financial and operational agility using AI and automation. [Finance and business operations](https://aka.ms/D365Finance) [Finance automation: optimize resources and add value (webinar)](https://aka.ms/FinanceAutomation) ## Plus even more Technical Consulting - Analytics  - Application Integration  - Artificial Intelligence  - Azure Stack  - Backup & Disaster Recovery  - Big Data  - Blockchain  - Chatbots - Cloud Database Migration  - Cloud Migration  - Competitive Database Migration  - Containers  - Data Warehouse  - DevOps  - Dynamics on Azure  - Enterprise Business Intelligence  - Hybrid Storage  - Identity & Access Management  - Machine Learning  - Mobile Applications  - Regulatory Compliance - GDPR  - SAP on Microsoft Azure  - SQL Server Upgrade  - Security  - Web Development  - ..and more Consultation - Application  - Integration  - Artificial Intelligence  - Azure - Backup & Disaster Recovery  - Big Data  - Blockchain  - Chatbots - Cloud  - Database Migration  - Cloud Migration  - Data Warehouse  - DevOps  - Dynamics on Azure  - Enterprise Business Intelligence  - Hybrid Storage  - Identity & Access Management  - Machine Learning  - Mobile Applications  - Regulatory Compliance - GDPR  - SAP on Microsoft Azure  - SQL Server Upgrade  - Security  - Web Development  Services Offered - Consulting  - Custom solution  - Deployment or Migration  - Hardware  - IP Services (ISV)  - Integration  - Learning & Certification  - Licensing  - Managed Services (MSP)  - Project management ## Professional Services On Demand - #### Technical Experience - Analytics  - Application Integration  - Artificial Intelligence  - Azure Stack  - Backup & Disaster Recovery  - Big Data  - Blockchain  - Chatbots - Cloud Database Migration  - Cloud Migration  - Competitive Database Migration  - Containers  - Data Warehouse  - DevOps  - Dynamics on Azure  - Enterprise Business Intelligence  - Hybrid Storage  - Identity & Access Management  - Machine Learning  - Mobile Applications  - Regulatory Compliance - GDPR  - SAP on Microsoft Azure  - SQL Server Upgrade  - Security  - Web Development  - #### Consultancy - Consultation  - Application Integration  - Artificial Intelligence  - Azure Stack  - Backup & Disaster Recovery  - Big Data  - Blockchain  - Chatbots - Cloud Database Migration  - Cloud Migration  - Competitive Database Migration  - Containers  - Data Warehouse  - DevOps  - Dynamics on Azure  - Enterprise Business Intelligence  - Hybrid Storage  - Identity & Access Management  - Machine Learning  - Mobile Applications  - Regulatory Compliance - GDPR  - SAP on Microsoft Azure  - SQL Server Upgrade  - Security  - Web Development  - #### Services - Consulting  - Custom solution  - Deployment or Migration  - Asset Management - IP Services (ISV)  - Integration  - Learning & Certification  - Licensing  - Managed Services (MSP)  - Project management ## Have questions about our services? We’re here to help – get in touch! ### DYNAMICS 365 | POWER PLATFORM SERVICE & SUPPORT ## Contact Us - **Locations** ### USA #### Boston, MA 75 State Street Boston, MA 02109   ### UK #### London **71-75 Shelton street,** **Covent Garden, wc2h , 9FD, GB**   Bellevue, Washington 1400 112th Ave   SE,  Bellevue, WA 98004    ### INDIA #### Pune **Pune Tech Center** - **COE** Rajiv Gandhi MIDC Road,  Plot No.30,  Rajiv Gandhi Infotech Park   ### NIGERIA #### Abuja Yobe Investment House Central Business District Abuja, FCT. [linkedin-in icon](https://www.linkedin.com/company/itcworldwide/) [Twitter icon](https://twitter.com/itcdynamics) [Follow us on YouTube](https://www.youtube.com/@itcworldwide.dynamics) - [About](https://itcdynamics365.support/about) --- [![](https://itcdynamics365.support/hs-fs/hubfs/ITC%20text%20mark%20(1)%20(1).png?width=85&height=70&name=ITC%20text%20mark%20(1)%20(1).png)](http://www.ITCWorldwide.com) ITC WORLDWIDE USA|NG|IN|UK|UAE Copyright © 2026, ITC Worldwide