Support
Support Plans
Our Azure based support for Service Level Availability (SLA) as 99.9% (calculated monthly) with a Recovery Time Objective (RTO) of 8 hours. (or 4 hours ) or ( 2 hours ) given the selected plan! With a month equal to 720 hours, an uptime of 99.9%, the system ITC Support is available 719 hours.
Please Read the Document Below before Choosing any Plan
✅ Dynamics 365 Administrative Support 24x7
✅ Business Assist for Microsoft 365 - Small Business Microsoft 365 Admin & Email Support
✅ Professional Direct Support for Microsoft 365
✅Dynamics 365 Technical ERP/CRM Support 24x7
| Essentials | Premium | Premium Plus |
|---|---|---|
| Email only | Email, Chat, Self Service | Phone, Email, Chat, Self Service |
| 9a EST - 5p PST | 24x7 Enterprise-Level Support | 24x7 Enterprise-Level Support |
| Choose Plan | Choose Plan | Choose Plan |
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ITC Worldwide
Advisory | Business Consulting
Managed Services | IT Support
USA
Boston, MA
75 State Street
Boston, MA 02109
Bellevue, WA
Bellevue, WA 98004
UK
London
71-75 Shelton Street, Covent Garden, wc2h, 9FD, GB
India
Pune
Pune Tech Center - COE
Rajiv Gandhi MIDC Road
Plot No.30, Rajiv Gandhi Infotech Park
Nigeria
Abuja
Yobe Investment House
Central Business District
Abuja, FC